About us
Built for the drain that won't wait
Emergency Drainage 247 exists for the moment a drain backs up and everything else stops. We built the company around fast, honest dispatch — a clear time band quoted when you call, an engineer sent with the kit to clear most blockages on the first visit.
What we do in London
We clear London drains fast — jetting and a CCTV camera on every van, a time-banded price agreed before we travel, and most blockages cleared and confirmed clear on the first visit.
Around that core sit the jobs that follow an emergency call-out: root cutting when jetting alone won't shift it, and a separate quote for relining or excavation if the camera finds a structural cause.
We cover all 33 London boroughs. Not as a slogan — the borough pages describe how each area's housing stock actually fails, because knowing that before we arrive is part of the job.
What we promise
- Fixed, time-banded price agreed before we travel
- Honest arrival window, not an unrealistic promise
- Jetting and CCTV camera on every van
- No clear, no charge on a confirmed blockage we cannot shift
- Clean, tidy work and a note confirming the drain is clear
- Straight answers if the fix needs a follow-up visit
How we work
A time band before you commit, not a guess
We state an honest arrival window when you call — not a marketing promise of an exact minute count, but a real band based on where the nearest engineer actually is.
Cleared on the first visit wherever possible
Every van carries jetting equipment and a CCTV camera, so most blockages are cleared and confirmed clear in a single call-out.
Transparent time-band pricing, agreed before we travel
Out-of-hours and weekend rates are stated as an exact time-banded figure before dispatch — no surprise multiplier once the van is outside.
Paperwork that earns its keep
Every emergency visit can produce a short CCTV clip and note confirming the drain is clear, useful for your own records or a landlord.
On every van
The kit that clears most jobs first time
High-pressure jetting
Water jetting clears grease, silt and debris blockages that a plunger or rods cannot reach.
CCTV drain survey
A camera confirms the drain is genuinely clear after jetting, rather than assuming it from flow alone.
Root cutting
A mechanical cutter clears root ingress on the same visit when jetting alone will not shift it.
Blocked toilet clearance
The most common out-of-hours call — cleared with the same jetting and camera kit as any other blockage.
From the call to a confirmed clear drain
01
Call and describe the problem
Postcode, property type, what's backing up. We use that to quote a fixed, time-banded fee and give an honest arrival window.
02
Agree the fee before we're dispatched
The time-band price is confirmed on the phone — no surprise multiplier once the engineer is on your doorstep.
03
Jetting and camera on site
We clear the blockage with high-pressure jetting, then run a camera to confirm the drain is actually clear, not just flowing for now.
04
Confirm clear or escalate honestly
Most jobs end there. If the camera shows a structural defect behind the blockage, we explain it and quote the fix separately.
About ED247 — FAQs
How fast can you actually get here?
Dispatch runs across the week. Arrival depends on traffic, time of day and where the nearest engineer is, but we give an honest window on the phone — not a blanket promise of the same number everywhere in London.
Do you cover all of London?
Yes — all 33 Greater London boroughs. See our areas hub for local pages, or contact Emergency Drainage 247 with your postcode for an arrival window and fixed price.
What does no clear, no charge actually cover?
If we attend a confirmed blockage and cannot clear it with the jetting and cutting equipment on the van, the call-out fee for that attempt is waived. Any follow-up excavation or relining work is always quoted separately.
Is out-of-hours pricing really fixed?
Yes. Time-band rates are stated as an exact figure when you call, before we dispatch anyone — not a multiplier applied after the engineer arrives.
How do you price jobs?
Every visit is a fixed, time-banded price agreed on the phone before dispatch. See the pricing page for the current structure. Any excavation or relining work is quoted separately once the cause is confirmed.
Don't wait for it to get worse
Call now for a time-banded price and an honest arrival window — most blockages are cleared and confirmed clear on the first visit.